Something's Wrong?

Returning An Item

We want you to be totally happy with your purchase however, we know that sometimes things can go wrong and you'll need to send an item back to us.

Returning An Item

You can now do this free of charge with our simple DHL returns service, simply complete the returns form to start your return. So you need to send something back, here's how to do it.


Complete our simple online returns form


Drop your parcel off at your nearest DHL shop


Sit back and wait and we'll do the rest for you


We'll issue any refund(s) once we receive and check your parcel

You may return items free of charge for a full refund up to 14 days from receipt of goods. Further information about refunds can be found in our refund policy.

Frequently Asked Questions