The Essential Care Kit

Full shipping details can be found on our shipping page

🇬🇧 UK SHIPPING

*Free shipping incurs a £50 minimum spend.
Free shipping is shipped with Royal Mail or DHL Parcel.
Express shipping is shipped with Royal Mail or DHL Parcel.

🇪🇺 EU SHIPPING

We’ve updated our EU shipping to make things simpler and more transparent.

For orders with a total of up to €150 (before discounts), all duties and taxes are included at checkout—so the price you see is the final price, with no additional charges on delivery.

For orders over €150, duties and taxes may apply. You’ll see an estimate at checkout, but these charges are collected by your local customs authority before delivery.

*Free shipping incurs a €100 minimum spend.

 Full shipping details can be found on our shipping page

🇺🇸 US & INTERNATIONAL SHIPPING

Full shipping details can be found on our shipping page

*Free international shipping incurs a $150 minimum spend and is applicable to the US ONLY.

Our International shipping services are based on the weight or your order, which is calculated at the checkout. Unless specified the rate EXCLUDES any import taxes, charges, duties or clearance costs.

CUTOFF TIMES

If you order by 3pm GMT, we'll process your order the same day. After 3pm GMT, we'll process it the next working day, adding 1 working day to the expected delivery date.
If you place an order on non-working days (Saturday or Sunday, or bank holiday), please add 1 working day to your delivery date.

RETURNS OR ISSUES

You can now do this free of charge with our simple DHL returns service. You may return items free of charge for a full refund up to 14 days from receipt of goods. Items that arrive damaged or faulty must be reported within 14 days of receiving your order. Further information about refunds can be found in our Returns policy