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Returns

We want you to be totally happy with your purchase however, we know that sometimes things can go wrong and you'll need to send an item back to us.

We want you to be totally happy with your purchase however, we know that sometimes things can go wrong and you'll need to send an item back to us.

You may return goods ordered online with us for a full refund up to 14 days from receipt of goods. Delivery and return carriage is non-refundable on goods ordered in error, or goods that are no longer required.
So you need to send something back, here's how to do it.

Before returning your item(s) please email customer services using the returns form provided to get your return RMA number. This will help us to track your return and ensure you receive your exchange or refund promptly.



Simply complete the return form that was included with your order adding your RMA number and return it to:

Returns dept, Auto Finesse, Unit 1 Silkmead Industrial Estate, Buntingford Rd, Hare Street, Hertfordshire SG90DX